The Hawkinge & Elham Valley Practice

COUNSELLING SERVICES

Providing evidence-based interventions and treatments such as counselling, cognitive behavioural therapy (CBT), PTSD, stress management, EMDR

 

DOVER COUNSELLING CENTRE Phone  01304 204123   Patients self-refer and can be seen in Dover, Deal, Folkestone, New Romney or Hythe

UNIVERSITY MEDICAL CENTRE Phone 01227 469338   Patients self-refer and can be seen at Folkestone, Dymchurch, Deal, Eastry or Ash

Please click on the link below to see the latest newsletter published by our Patient Participation Group

PPG NEWSLETTER SPRING 2017

A reminder that due to Patient Confidentiality, we withhold our telephone number when making outgoing calls. If your phone is set up to reject “number withheld” calls, we may not be able to contact you by phone unless you give us an alternative number.

The Reception staff will ask you the nature of your appointment in order to direct you to the most appropriate clinician, be that a Nurse Practitioner or a GP.  Please do not be offended, they are well aware that they are not medically qualified but they do have a protocol and process to follow in order to help you, the patient, to be seen as quickly as possible by the clinician that can help you with your presenting problem. Please treat them with respect.

 

 

Training Practice

The Practice continues to be a Training Practice with Doctors coming to the surgery on a four monthly placement in order to experience General Practice.  We would emphasise that these staff members are qualified Doctors being mentored by Dr Mahmood.

We are also providing mentorship to trainee nurses who may decide to work in General Practice after their experiences in the practice.  These nurses will be sitting in on your consultations with the Nursing Team.  If you would prefer them not to be present please do let the practice know.