Support Staff

The Practice Non-Medical Team

Jo Sheldrick – Practice Manager – Jo is responsible for the management of the practice and will be able to help you with any administrative or non-medical queries relating to the practice.

Reception and Administrative Team

Carol Cormack – Operations Manager                                                                                                      Tracie Hobby – Performance Manager                                                                                                              Tracy (Care Coordinator)                                                                                                                              Kate (Reception Supervisor)                                                                                                                      Betina (Prescribing Clerk)
Lee-Anne  (clinical coder)                                                                                                                            Elly  (clinical coder)                                                                                                                                    Olivia  (Medical Secretary)                                                                                                                        Jayne (Medical Secretary)                                                                                                                        Debbie (Receptionist)                                                                                                                                Meera (Receptionist)                                                                                                                                Sherrie (Receptionist)                                                                                                                              Pamela (Receptionist)                                                                                                                                Meera (Receptionist)                                                                                                                                  Ginny (Receptionist and Prescribing Clerk)                                                                                              Sharon (Receptionist)                                           




If you wish to have a chaperone present during your appointment please ask. Most practice staff have received chaperone training but if we are unable to provide a chaperone immediately we may need to re-arrange the appointment to be carried out at a mutually convenient time.

District Nurses

A team of District Nurses provide nursing care in the home for patients medically unfit to travel to the surgery. Referrals can be made by contacting reception.


The midwives are responsible for all aspects of patient care during and immediately after pregnancy. They hold ante-natal clinics at Hawkinge Community Centre by appointment. Initial contact with the midwife at Hawkinge can be arranged through the practice. Please contact the reception desk.


Providing evidence-based interventions and treatments such as counselling, cognitive behavioural therapy (CBT), PTSD, stress management, EMDR


Phone  01304 204123

Patients self-refer and can be seen in Dover, Deal, Folkestone, New Romney or Hythe


Phone 01227 469338

Patients self-refer and can be seen at Folkestone, Dymchurch, Deal, Eastry or Ash