The Folkestone Haven

The Folkestone Haven is a free, safe space for adult residents of the Folkestone and Hythe District to use when they are experiencing mental health distress. The service offers a listening ear, de-escalation techniques and resilience, coping skills and self management development. It is an open access service 365 days per year with no appointment required. Trained Recovery Workers are on site to support visitors to discuss their challenges and to help to safety plan to manage risks associated with their current distress, stress, anxiety or feelings of being overwhelmed. The service is for all adult local residents whether they are currently engaged in mental health support or not.

Who to contact
Contact name:           Mel Hawkes
Contact Position:      Folkestone Haven Service Manager
Telephone:                07827 416697
Email:                         [email protected]

Where to go
Name:                        The Folkestone Haven
Address:                    c/o The Rainbow Centre
                                    69 Sandgate Road
                                    CT20 2AF
Notes:                        The Folkestone Haven operates from rooms on the 2nd
                                    and 3rd floor of the building and there is a lift to all

When is it on?
Date & Time:            Every day, 365 days per year.
Session info:             Open every week day from 18:00 – 23:00
                                    Open every weekend from 12:00 – 23:00
                                    Open every bank holiday from 12:00 – 23:00

Other Details
Cost details:              The service is completely free.
Referral required?  No – The service is open access during opening times
                                     and no referral or appointment is necessary.