A reminder that due to Patient Confidentiality, we withhold our telephone number when making outgoing calls. If your phone is set up to reject “number withheld” calls, we may not be able to contact you by phone unless you give us an alternative number.
The Reception staff will ask you the nature of your appointment in order to direct you to the most appropriate clinician, be that a Nurse Practitioner or a GP. Please do not be offended, they are well aware that they are not medically qualified but they do have a protocol and process to follow in order to help you, the patient, to be seen as quickly as possible by the clinician that can help you with your presenting problem. Please treat them with respect.
